Privacy Policy
🔒 Privacy Policy – PASSON
Last updated: April 23, 2026
At PASSON (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identity Data | Name, date of birth (optional), gender (optional) |
| Contact Data | Billing address, shipping address, email address, phone number |
| Transaction Data | Details about orders, payments, returns, wishlist items |
| Technical Data | IP address, browser type, device type, time zone, operating system |
| Usage Data | Pages viewed, products clicked, search history, referral source |
| Marketing Data | Your preferences for receiving emails, SMS, or push notifications |
We do not collect sensitive personal data (e.g., health, genetic, biometric) or payment card details directly – payments are processed securely by third-party gateways (Shoplazza, PayPal, Stripe, etc.).
2. How We Collect Your Information
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Direct interactions: When you create an account, place an order, join our wishlist, sign up for newsletters, or contact customer support.
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Automated technologies: Cookies, log files, web beacons, and similar tracking technologies as you browse our site.
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Third parties: Analytics providers (e.g., Google Analytics), payment processors, shipping carriers, and social media platforms (if you log in via Facebook/Google).
3. How We Use Your Information
We use your personal data for the following purposes:
| Purpose | Legal Basis (for GDPR/UK users) |
|---|---|
| Process and fulfill your orders (payment, shipping, returns) | Contract performance |
| Manage your account and wishlist | Contract performance / Legitimate interest |
| Send order confirmations, shipping updates, and customer service messages | Contract performance |
| Send marketing emails/SMS (with your consent) | Consent |
| Improve our website, products, and customer experience | Legitimate interest |
| Prevent fraud and enhance security | Legal obligation / Legitimate interest |
| Comply with legal obligations (tax, record-keeping) | Legal obligation |
We will not sell your personal data to third parties.
4. Cookies & Tracking Technologies
We use cookies to:
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Remember items in your shopping cart and wishlist
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Recognize you when you return to our site
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Analyze site traffic and user behavior (via Google Analytics)
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Personalize recommendations and ads (e.g., Facebook Pixel, TikTok Pixel)
You can control cookies through your browser settings. Disabling cookies may affect site functionality (e.g., cart persistence).
For more details, see our Cookie Policy (link to separate page if needed).
5. Sharing Your Information
We may share your data with the following categories of third parties:
| Recipient | Purpose |
|---|---|
| Shipping carriers (USPS, FedEx, DHL, etc.) | To deliver your order |
| Payment processors (Shopify Payments, PayPal, Stripe) | To process payments securely |
| Email/SMS platforms (Klaviyo, Omnisend, etc.) | To send order updates and marketing (with consent) |
| Analytics providers (Google, Meta, TikTok) | To measure ad performance and site usage |
| Legal authorities | If required by law or to protect our rights |
All third parties are contractually required to keep your data confidential and use it only for the specified purposes.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
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SSL encryption for all data transmitted between your browser and our site
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PCI DSS compliant payment gateways (we never store full credit card numbers)
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Restricted access to personal data within our team
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Regular security scans of our website
However, no internet transmission is 100% secure. You are responsible for keeping your account password confidential.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., tax records, legal claims).
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Order data: 7 years (for tax and accounting purposes)
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Account data: Until you close your account, plus a reasonable grace period
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Marketing data: Until you unsubscribe or request deletion
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Wishlist data: Indefinitely while your account is active, or until you remove items
8. Your Privacy Rights (GDPR, CCPA, and other laws)
Depending on your location, you may have the following rights:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you. |
| Rectification | Correct inaccurate or incomplete data. |
| Erasure (Right to be forgotten) | Request deletion of your data, subject to legal exceptions. |
| Restriction | Limit how we use your data. |
| Portability | Receive your data in a structured, machine-readable format. |
| Objection | Object to direct marketing or processing based on legitimate interests. |
| Withdraw consent | For marketing emails/SMS – you can unsubscribe at any time. |
To exercise any of these rights, please contact us at privacy@gleamgrace.com. We will respond within 30 days.
9. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.
10. International Data Transfers
We are based in the United States. Your data may be transferred to, stored, and processed in countries other than your own. For orders shipped internationally, we share necessary information with local carriers and customs authorities as required.
For users in the European Economic Area (EEA) or UK, we ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place when transferring data outside the EEA/UK.
11. Third-Party Links
Our website may contain links to other websites (e.g., social media, payment gateways). This Privacy Policy does not apply to those third-party sites. We encourage you to read their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
📧 Email: passon-cn@outlook.com
PSAAON Privacy Department
PSAAON – 💎 Your privacy is as precious as our jewelry.