⚖️ Terms of Service – PASSON

Last updated: April 23, 2026

Welcome to PASSON (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or making a purchase from our site, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. General Conditions

• We reserve the right to refuse service to anyone for any reason at any time.

• You may not use our products for any illegal or unauthorized purpose.

• You must not violate any laws in your jurisdiction (including but not limited to copyright laws).

• A breach or violation of any of these Terms may result in immediate termination of your access.

2. Eligibility

By using our website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

3. Products & Pricing

• Product descriptions: We strive to display our jewelry as accurately as possible. However, we cannot guarantee that your device’s display of any color or detail will be accurate.

• Pricing: All prices are in US Dollars (USD) unless otherwise noted. We reserve the right to change prices at any time without notice.

• Availability: Products are subject to availability. If an item becomes unavailable after you place an order, we will notify you and issue a full refund.

• Customized items: Personalized jewelry (e.g., photo projection necklaces, engravings) is made specifically for you. Please double-check all personalization details before submitting – we cannot modify or cancel custom orders once production has begun.

4. Orders & Payment

• Order acceptance: We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, errors in pricing or product description, or suspected fraud.

• Payment methods: We accept major credit cards (Visa, Mastercard, Amex), PayPal, Shop Pay, and other methods displayed at checkout.

• Payment security: All payments are processed through secure, PCI-compliant third-party gateways. We do not store your full credit card information.

• Billing information: You agree to provide current, complete, and accurate purchase and account information. We may contact you to verify details before processing your order.

5. Shipping & Delivery

Delivery timelines and estimates are provided for convenience only. We are not responsible for:

• Delays caused by customs, weather, or carrier disruptions.

• Lost or stolen packages after tracking shows “delivered”.

• Unpaid customs duties or taxes (see our Shipping Policy for details).

For full shipping terms, please review our Shipping Policy.

6. Returns & Refunds

Your right to return or exchange products is limited by our Return & Refund Policy. Customized or personalized items are final sale and cannot be returned unless defective. By placing an order, you acknowledge that you have read and agree to that policy.

7. Intellectual Property

• All content on this website – including but not limited to text, graphics, logos, product images, jewelry designs, icons, and software – is the property of Gleam & Grace or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, display, sell, or exploit any portion of our site or products without our express written permission.

8. User-Generated Content (Reviews, Photos, Social Media)

If you submit product reviews, testimonials, or photos (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, and display such User Content in connection with our marketing and promotional activities.

You represent that:

• You own or have the necessary rights to submit the content.

• Your content does not violate any third-party rights or applicable laws.

We reserve the right to remove any User Content that we determine, in our sole discretion, to be inappropriate, offensive, or otherwise violates these Terms.

9. Prohibited Uses

In addition to other prohibitions in these Terms, you are prohibited from using the site or its content:

• For any unlawful purpose.

• To solicit others to perform or participate in unlawful acts.

• To violate any international, federal, provincial, or state regulations.

• To infringe upon our intellectual property rights or the rights of others.

• To harass, abuse, insult, harm, defame, or discriminate.

• To upload or transmit viruses or malicious code.

• To collect or track the personal information of others.

• To spam, phish, or engage in any fraudulent activity.

We reserve the right to terminate your use of the site for violating any prohibited uses.

10. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our website will be uninterrupted, timely, secure, or error-free.

The service and all products delivered to you are provided “as is” and “as available” without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

To the fullest extent permitted by law,PASSON shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our products or website, even if advised of the possibility of such damages.

Our total liability to you for any claim arising out of these Terms shall not exceed the total amount you paid us for the specific product(s) giving rise to the claim.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Gleam & Grace and our affiliates, officers, directors, employees, and agents from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

12. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any remaining provisions.

13. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or by ceasing to use our website.

We may terminate this agreement at any time without notice if we believe you have failed to comply with any term or provision. Upon termination, you remain liable for all amounts due up to and including the date of termination.

14. Governing Law & Dispute Resolution

• Governing law: These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of [Your State] , without regard to its conflict of law principles.

• Dispute resolution: Any dispute arising out of or relating to these Terms or your purchase shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, either party may submit the dispute to binding arbitration under the rules of the American Arbitration Association (AAA), in [Your City, Your State], unless otherwise agreed in writing.

• Exceptions: Either party may seek injunctive or other equitable relief in court to protect its intellectual property rights.

If you are a consumer residing in the European Union or certain other jurisdictions, you may have additional rights under local law that cannot be waived. In that case, these Terms do not override those mandatory rights.

15. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

16. Contact Information

Questions about these Terms of Service should be sent to us at:

📧 Email: passon-cn@outlook.com

PASSON – 💎 Timeless elegance, worn your way.